How the Microsoft Power Platform can enhance your Dynamics environment.

Posted September 12, 2023

Whether your company is using Dynamics 365 Business Central, Dynamics GP, and/or Dynamics 365 Customer Engagement (CE)/CRM solution, you can get more from your Dynamics environment. How can your company achieve this? One of Joesoftware’s secret weapons is the Microsoft Power Platform.

What is Microsoft Power Platform?

Microsoft Power Platform is an integrated suite of business application development tools that enables organizations to analyze data, automate processes, create custom apps, and extend the capabilities of Dynamics ERP or CE solutions and other Microsoft 365 applications. The Power Platform includes:

Power Apps: Build custom applications without extensive coding. You can create apps for specific business needs, from simple data entry forms to complex solutions that integrate with Dynamics ERP and CE solutions.

Power Automate: Formerly known as Microsoft Flow, Power Automate enables the automation of repetitive tasks and processes. It allows you to connect various systems, including Dynamics ERP and CE solutions, to streamline workflows and reduce manual work.

Power BI: A robust data visualization and business intelligence tool that helps organizations make data-driven decisions. With Power BI, you can create interactive reports and dashboards, gaining insights into your Dynamics data as well as other data sources.

Power Virtual Agents: Build AI-driven chatbots to engage with customers and employees, providing instant support and assistance.

How Dynamics customers benefit from Power Platform

As your Dynamics partner, we can leverage Microsoft Power Platform to enhance your ERP and CE solutions:

1. Tailored Solutions: Power Apps enables you to create custom apps that cater to your organization’s specific business processes and requirements. Whether it’s automating lead management, managing inventory, or tracking customer interactions, you can design applications that are mobile and lead to operational improvements.

2. Process Automation: Power Automate allows you to automate routine tasks within Dynamics 365, reducing errors and increasing efficiency. For example, you can automate order processing, email notifications, and data synchronization across systems.

3. Data Insights: Power BI provides powerful data visualization capabilities, allowing insights to be unlocked from your Dynamics data. We use Power BI to build interactive reports and dashboards that allow your team to make informed decisions and identify growth opportunities.

4. Enhanced Customer Engagement: With Power Virtual Agents, use chatbots to make your website more engaging or user-friendly. Chatbots can provide instant support, answer common queries, and streamline customer or employee interactions.

Incorporating Microsoft Power Platform into your Dynamics solutions arsenal enables your organization to get the most out of your Dynamic ERP and CE solutions. By leveraging Power Apps, Power Automate, Power BI, and Power Virtual Agents, your company gains tailored, efficient and data-driven solutions to drive business success.

At Joesoftware, we are committed to harnessing the full potential of Microsoft Power Platform for your business. Transform your business processes and elevate your Microsoft Dynamics 365 Business Central, Dynamics GP, and/or Dynamics 365 Customer Engagement (CE)/CRM solutions to the next level.  Contact us today to learn how we can help your business achieve unparalleled productivity and efficiency.