Harness the power of AI with Microsoft Dynamics 365 Copilot

Posted January 29, 2024

Every company or organization would love to give their employees more time to spend on the best parts of their jobs and have them spend less time on mundane tasks. Your business or company is no different.

Now with Microsoft Dynamics 365 Copilot, you can move closer to achieving this by bringing the power of AI to every part of your business.

Microsoft Copilot for every cloud use

Microsoft has announced a copilot for every Microsoft Cloud experience. Copilots put next-generation AI to work for you and your team.

There is Microsoft 365 Copilot, working with the apps you and your employees use everyday. However, most importantly, there is Dynamics 365 Copilot, creating AI copilots for your CRM and ERP systems. Every job and function in your organization, including sales, marketing, customer service, working in the field, and finance and operations can use AI to help with routine tasks and processes.

Your ERP and CRM systems are mission-critical, however both systems often have burdensome tasks like manual data-entry, notetaking, and content generation. Dynamics 365 Copilot uses generative AI to automate tedious tasks, allowing your team to have more time for creativity, innovation, and productivity.

Dynamics 365 Copilot uses

The power of Microsoft Copilot is far-reaching, but here are just a few examples of how Copilot can amplify your existing Dynamics 365 system:

• By using Copilot in Dynamics 365 Business Central, you can streamline the creation of product listings for your online commerce, sorting by product attributes and descriptions.
• Copilot in Dynamics 365 Customer Service provides AI answers to routine customer inquiries in both chat and email.
• With Copilot in Microsoft
• With Copilot in Microsoft Dynamics 365 Supply Chain Management, external issues such as weather, geography and financials that impact key supply chain processes can be flagged. This allows you to have predictive insights on impacted orders, enabling your team to notify customers and partners and mitigate potential disruptions.

Organizations are increasingly expecting their ERP and CRM systems to include AI. Dynamics 365 Copilot brings AI to every line of your business, improving your customer and employee experience.

Want to learn how Microsoft Copilot can support your ERP and CRM? Check out Introducing Microsoft Dynamics 365 Copilot or better yet, contact us to find out how to harness the power of AI for your business.